boop

User Privacy Policy

Boop ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, website, mobile application, and related services (collectively, the "Services"). By accessing or using Boop, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

Section 1 - Information We Collect

Information You Provide

Account Information: Name, email address, phone number, password, and profile details when you create an account.

Business Details: Business name, address, logo, and related profile information.

Content: Reviews, messages, feedback forms, and other data you submit.

Payment Information: Billing details, payment method, and transaction records.

Information We Collect Automatically

Usage Data: Pages visited, features used, time spent on the platform, and click activity.

Device Information: Device type, operating system, browser type, IP address.

Cookies & Tracking Technologies: Session cookies, persistent cookies, pixels, and analytics tools to improve performance and personalization.

Information From Third Parties

Connected Accounts: Data from integrated platforms like Google, Trustpilot, Facebook, or other third-party services you connect.

Publicly Available Data: Information from publicly accessible sources for review aggregation.

Section 2 - How We Use Your Information

We use your data to:

Provide, operate, and improve the Services.

Personalize your experience.

Process transactions and send payment confirmations.

Send important service updates and marketing communications (with your consent).

Respond to inquiries and provide customer support.

Detect, prevent, and address fraud or technical issues.

Comply with legal obligations.

Section 3 - Sharing Your Information

We do not sell your personal data. We may share your information only with:

Service Providers: Vendors and contractors who help operate our Services (e.g., hosting, analytics, payment processing).

Integrated Platforms: Third-party services you choose to connect.

Legal Authorities: When required by law, court order, or to protect rights and safety.

Business Transfers: In case of merger, acquisition, or sale of assets.

Section 4 - Data Retention

We retain your data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data anytime.

Section 5 - Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Request corrections or updates.

Request deletion of your data.

Opt out of marketing communications.

Restrict or object to certain data processing.

Request a copy of your data in a portable format.

To exercise these rights, email us at founders@avanya.com

Section 6 - Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site performance. You can control cookies through your browser settings, but disabling them may affect certain features.

Section 7 - Data Security

We use industry-standard encryption, access controls, and security measures to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 founders@avanya.com

🏢 Avanya Labs Technologies Pvt. Ltd House No 12, Sahebganj, Muzaffarpur, Bihar 841215